We deliver our products to your home, workplace, or other addresses in the United Kingdom using selected shipping companies:
YODEL
FREE DELIVERY ON ALL ORDERS
All orders are processed within 3-5 business days.
With consent
Privacy Policy
TLZ is a trademark of Cvetita Herbal Ltd., and all provisions of the following terms and conditions apply to Cvetita Herbal Ltd.
About Cvetita Herbal Ltd
The protection of our customers’ personal data and their personal and financial information is extremely important to us. Therefore, we process your data only in accordance with the relevant legislation, namely General Regulation 2016/670 (GDPR), the Personal Data Protection Act (PDPA), and the Electronic Commerce Act (ET). Please read this statement, which informs you of the key aspects of data management by Cvetita Herbal Ltd (hereinafter “we” or “the Company”). In this statement, we inform you of the most important aspects of data management on our website. We also inform you of the methods and legal bases for the collection, processing, storage, use, destruction, and protection of your personal data, unless you have given your express consent.
What happens to your data after you contact us?
If you contact us by email, we will retain your data for the time necessary to process your request and answer any follow-up questions. We will not disclose this data to third parties without your express consent!
Storing your data
Please note that we store your IP address, name, address, email address, and payment method information to facilitate the ordering and purchasing process and the subsequent processing of contracts with you. For example, we use your credit card number, your credit card number, your bank … In principle, we do not pass this data on to third parties:
– the payment service provider processing the payment (bank, PayPal, Stripe, ePay),
– the courier we use to deliver the purchase,
– our accountant.
If an order is not processed, the data provided will be retained for 30 days, and we reserve the right to regularly inform you about the status of the order and subsequent decisions. When we process an order and conclude a contract in accordance with Article 6(1), the retention period pursuant to Section 12 of the Accounting Act (Accounting Act) is 10 years.
Using the opt-out option
Newsletter
You can subscribe to our newsletter by filling out the form on our website. To do this, we need your email address and your consent to send you relevant messages.
After you sign up for our newsletter/email, we will send you a confirmation email with a link to confirm your registration.
You can unsubscribe from our newsletter at any time. Please send your unsubscribe request to the following email address: office@cvetitaherbal.com or use the unsubscribe button. Your data related to our newsletter will be deleted immediately.
Your Rights
You have the right to information about the data we process about you, as well as the right to rectification, erasure (right to be forgotten), restriction of data processing, data portability, withdrawal of consent, and objection.
If you believe that the processing of your data violates data protection legislation, or if you believe that your rights under such legislation have been violated in any way, you can contact the competent administrative authority.
Contact us in one of the following ways:
office@1tlz.com
Please read these Terms of Use carefully before using the website and its services.
By visiting or using the Website or placing an order through it, you confirm your acceptance of these Terms and Conditions. By visiting the Website or viewing its content and/or ordering goods, you acknowledge that you have read, understood, are legally competent, and agree to be bound by these Terms of Use. If you do not agree, please do not use the website. These Terms of Use apply to all products offered on the website. Any changes to these Terms of Use must be approved by the website owners and posted on the website. All other documents and general terms and conditions are void. Any visitor to the website who uses its services agrees to fully comply with these Terms of Use without exception. If you do not agree to the terms of this document, do not use or purchase from the Services. By placing an order, you accept these Terms of Use in full.
Tasks
Orders must be placed and accepted online using the appropriate order forms on the website. Your order is considered received when you receive a confirmation email. You will receive the details of your order upon successful completion, and we will send a confirmation email to your email address.
Prices and Offers
All prices on the website are final. If an active offer is available, all customers can purchase products at the appropriate discounted price. Product prices are subject to change without notice. Customers will be charged the product price valid at the time of purchase.
Shipping Terms
Products can be delivered nationwide. Purchased products are shipped via courier to the delivery address indicated at the time of purchase. Payment is accepted. In locations where courier delivery is not possible, national postal services are used. Deliveries are made daily, excluding weekends and holidays. These Terms of Use apply. The updated Terms of Use are effective as of the date they are posted on this page. Please check this website periodically for changes to the Terms of Use.
Valid Legalization – Jurisdiction
This Agreement is governed by (proposed) international and local law, particularly legislation on e-commerce, distance selling, and consumer protection, and is subject to the exclusive jurisdiction of the courts of our company’s registered office.
Product
The products offered through the e-shop are of high quality and coverage and meet all requirements. They are also tested for quality and usability. The customer is solely responsible for the use or misuse of the product for any unintended or specific purpose.
Privacy Policy
The personal data of website customers is confidential and is used only for information and order processing. By providing your personal data, you certify that you are over 18 years of age and consent to the use of your data by our company. As a matter of principle, we do not disclose your personal data to third parties unless required by law or law enforcement authorities.
Refund
Requests for refunds or cancellations will be sent via email. You must indicate the reasons for the return in the request. We reserve the right to reject the request if we believe the above reasons are unfounded. The returned product must be in exactly the same condition as it was (as new) and/or the packaging must not show any signs of wear. It should be in as new condition with no signs of damage.
To process your request, you will need to provide the order number and the details of the original purchaser of the product, as shown in the order code.
In the following two cases, the customer has the right to return the purchased product and request either an exchange with another product or a refund:
1. In the event of proven fault on our part (receipt of an unsuitable or defective product), the customer is required to return the product within ten (10) days of receipt.
2. If the customer’s decision to return the product is not justified by one of the aforementioned objective reasons, the company reserves the right not to process the request. If the complaint is confirmed, the customer may return the product within ten (10) days of receipt. In this case, all shipping costs and product price differences are the responsibility of the customer.
In any case, the products must be in the condition received by the customer.
Undamaged, undamaged, and in the original packaging. If these are not returned within ten (10) days, our store is not obligated to accept a refund.
General Terms and Conditions and Product Returns
If the product is returned, the customer is entitled to another product of the same value or a refund of the purchase price. The customer will be refunded within ninety (90) days of receiving the product.
In the event of multiple refunds, our company will assume, at its sole discretion, that the customer has abused their right to a refund or acted maliciously. In this case, the company has the right to refuse the return of the product, even if the conditions described above are met and respected. These terms and conditions do not affect the statutory rights of consumers.
Your Obligations as a Customer
It is your responsibility to select the product and its suitability for your purposes.
The customer must not harm or attempt to harm the integrity, safety, and/or service of our company.
The Customer must provide a valid name, surname, postal address, telephone number, and email address.
The Customer must pay the value of the ordered goods.
The Buyer or their representative must be available at the time of delivery.
The Customer may not place an incorrect order.
The Customer may not provide false user ratings, product reviews, and/or other false information.
Terms of Use
The Company reserves the right to modify and update these Terms of Use. Updated Terms of Use are effective from the date they are posted on this page. Please check this website periodically for changes to the Terms of Use.
Valid Legalization – Jurisdiction
This Agreement is governed by (proposed) international and local law, particularly legislation on e-commerce, distance selling, and consumer protection, and is subject to the exclusive jurisdiction of the courts of our company’s registered office.
Product
The products offered through the e-shop are of high quality and coverage and meet all requirements. They are also analyzed for quality and usability. The customer is solely responsible for the use or misuse of the product.
Privacy Policy
The personal data of website customers is confidential and is used only for information and order processing. By providing your personal data, you certify that you are over 18 years of age and consent to the use of your data by our company. In principle, we do not disclose your personal data to third parties unless required by law or by law enforcement authorities.
ABOUT US
Welcome to your trusted name in the world of supplements!
Cvetita Herbal has been a registered, approved, and certified manufacturer of dietary supplements under European legislation for over 10 years. All products on this site are developed and manufactured by Cvetita Herbal. The Cvetita Herbal brand is distributed in over 60 countries and is registered for production in England, Italy, Spain, Serbia, France, and others. In Germany, the company operates under VAT number DE326309035 and pays all taxes and duties specified in German law. In addition to its own website, the company has successfully operated an Amazon account since 2015, and in addition to its own brand, Cvetita Herbal, it supports and manufactures products for numerous pharmacy chains and private labels under private label and white label.
OUR PHILOSOPHY
The Cvetita Herbal team is made up of specialists in the field of dietary supplement production and experts in various fields. Our mission is to help people lead a healthy lifestyle. Every day, we strive to overcome the challenges of modern times, including poor-quality food, society’s lack of physical activity, overwork, stress, reduced immunity due to various viruses and bacteria, and a polluted environment, reproductive issues, and more. We are proud to say we have achieved this and more, with satisfied customers in over 100,000 homes worldwide.
Why choose us?
Our formulas are scientifically based and produced according to the highest quality standards. We guarantee the raw materials and materials we work with, and attached you can find the quality certificates of some of our raw materials and materials distributors. Since our founding over ten years ago, we have been dedicated to one mission: to provide our customers with natural, high-quality nutritional supplements that support their healthy lifestyle.